FROM STORM TO SIGN-OFF,
RUN EVERY CLAIM THROUGH ONE INTELLIGENT SYSTEM.
VLADA connects your claims, vehicles, customers, techs, insurance follow-ups, payments and communications into one AI-powered operating system, so nothing stalls while you are on the lot.
OWNER PORTAL
VLADA ACTIVE- 5 Estimate
- 4 Insurance
- 6 In Repair
- 3 Ready
- Supplement #2231 · 4 days pendingHigh ⌄
- Rental return Fri · SierraHigh ⌄
- 2 reviews to replyMedium ⌄
Your entire business.
One brain. Your voice command.
Supplement #2231 has been pending 4 days. Want me to send the adjuster a follow-up?
SHOP FLOOR 1● LIVE
PAINT BOOTH● LIVE
PDR BAY● LIVE
FRONT LOT● LIVE- New claim: hail · Frisco, TXadjuster@insurer.com2m ago
- Supplement approved · RO 4436adjuster@insurer.com8m ago
- Photos requested · RO 4471adjuster@insurer.com15m ago
- Schedule changeteam@aivlada.com32m ago
- GMC Sierra 1500Hail · In RepairDue Thu, Aug 22
- Ram 1500Door dingsDue Fri, Aug 23
- Tesla Model YWaiting on blendDue Mon, Aug 26
- $14,200Claim #4412 · insurance
- $8,100Claim #4436 · insurance
- $1,500Deductibles due
- 9:00 AMTeam Huddle
- 11:00 AMAdjuster inspection · Sierra
- 2:30 PMParts · blend panel
- 4:00 PMDelivery · Model Y
How VLADA works for PDR and collision shops
A PDR or collision job runs on a different clock from a mechanical repair: the insurance claim, the estimate, the supplement, the parts order, the repair itself and the customer's rental all move at once, and a week can be lost waiting on an approval nobody noticed. After a hail event the volume multiplies and the office becomes a call center.
VLADA puts the claim, the customer, the technician and the money on one record. The customer signs authorization and sees the repair stage, supplement status and pickup date in their portal instead of calling. Technicians see the vehicle, the damage map, the checklist and photos in the Staff Portal; photos taken on the floor attach to the claim file. Supplements and approvals are tracked with their dates, and anything waiting too long surfaces on the owner's "needs you" list. The Owner Command Center shows cars by stage, claims by status, supplements pending, rentals running and cash outstanding, and the AI assistant answers "which supplements are unapproved?" from that data. VLADA tracks claim and supplement status inside your system; insurer portals and estimating platforms are connected only where their systems allow access, which is confirmed during the mapping session.
HAIL SEASON SHOULDN'T RUN ON STICKY NOTES AND MEMORY.
EVERY CLAIM. EVERY VEHICLE. ONE INTELLIGENCE.
CUSTOMERS SEE THEIR CAR. YOUR PHONE STOPS RINGING.
Every customer follows their vehicle from check-in to pickup: the stage, the insurance status, the deductible and the next step.
- Repair stage and live status
- Insurance and claim progress
- Estimate photos and documents
- Authorizations signed by e-signature
- Deductible and payments
- Messages kept with the claim
- Automatic status notifications
- Pickup and delivery details
EVERY TECH KNOWS THE NEXT VEHICLE.
Techs open one screen and see their day: assigned vehicles, dent counts, R&I notes, checklists and what QC needs before delivery.
- Clock in and out
- Assigned vehicles and stages
- Dent counts and repair notes
- Task and QC checklists
- Before and after photos on the RO
- Earnings information
- Messages with the shop
- Vehicles-completed performance
CARS, CLAIMS AND CASH. ONE LIVE VIEW.
Revenue, vehicles in shop by stage, techs on shift, supplements pending, insurance receivables, deductibles, communications, calendar and alerts, with VLADA AI watching the clock on all of it.
OWNER PORTAL
VLADA ACTIVE- 5 Estimate
- 4 Insurance
- 6 In Repair
- 3 Ready
- Supplement #2231 · 4 days pendingHigh ⌄
- Rental return Fri · SierraHigh ⌄
- 2 reviews to replyMedium ⌄
Your entire business.
One brain. Your voice command.
Supplement #2231 has been pending 4 days. Want me to send the adjuster a follow-up?
SHOP FLOOR 1● LIVEPAINT BOOTH● LIVEPDR BAY● LIVEFRONT LOT● LIVE- New claim: hail · Frisco, TXadjuster@insurer.com2m ago
- Supplement approved · RO 4436adjuster@insurer.com8m ago
- Photos requested · RO 4471adjuster@insurer.com15m ago
- Schedule changeteam@aivlada.com32m ago
- GMC Sierra 1500Hail · In RepairDue Thu, Aug 22
- Ram 1500Door dingsDue Fri, Aug 23
- Tesla Model YWaiting on blendDue Mon, Aug 26
- $14,200Claim #4412 · insurance
- $8,100Claim #4436 · insurance
- $1,500Deductibles due
- 9:00 AMTeam Huddle
- 11:00 AMAdjuster inspection · Sierra
- 2:30 PMParts · blend panel
- 4:00 PMDelivery · Model Y
DON'T DIG THROUGH ROs.
ASK VLADA.
“Supplement #2231 has been pending 4 days, the Sierra's rental is due back Friday, and two customers are waiting on pickup times.”Answers reflect the systems and data actually connected to your VLADA build. Learn about the AI assistant →
THE CLAIM KEEPS MOVING WHILE YOU'RE UNDER A HOOD.
Supplement reminders, customer updates and pickup notices run on rules you approve, configured around your existing systems and available integrations. See automations →
KEEP YOUR ESTIMATING STACK.
CONNECT THE BUSINESS AROUND IT.
VLADA is built around compatible CRM, email, calendar, payments, forms and communication systems. Estimating and claims platforms vary in what their systems allow to connect; what is possible for your stack is confirmed during the mapping session, never assumed.
FROM CLAIM CHAOS
TO ONE CONNECTED SHOP.
BEFORE VLADA
AFTER VLADA
LET'S BUILD YOUR SYSTEM.
Tell us about your shop. We map your claim workflow and show you what your VLADA system would look like, starting at $199/month.
STARTING AT $199/MONTH
One portal (Customer, Staff, or Owner): $999 setup + $199/mo · Complete system, all three portals: $2,500 setup + $699/mo
Questions shops ask before they build.
What is VLADA for PDR and collision businesses?
VLADA is an AI-powered business operating system built for a specific shop. For PDR and collision that means claim and vehicle tracking, a customer portal, a tech portal, an owner command center, an AI assistant and automations for the repetitive follow-up work around insurance and customers.
Can VLADA track insurance claims and supplements?
Yes. Vehicles can be tracked by claim, stage and insurer, with pending supplements surfaced on the owner dashboard and follow-up reminders automated where messaging is connected. What syncs with an estimating or claims platform depends on that platform's API and access, confirmed during mapping.
Can customers track their vehicle repair?
Yes. The customer portal shows each customer their vehicle's stage, next steps, documents, deductible and messages, and sends automatic updates when the status changes, which cuts the where-is-my-car calls.
Does it work during hail season surges?
That is what it is designed for. When volume spikes, statuses, follow-ups and customer updates run on rules instead of memory, so the same team can hold more vehicles without losing track of any.
Can techs use VLADA from their phones?
Yes. The tech portal is phone-first: clock in and out, assigned vehicles, dent counts and job details, task checklists, status updates and messages.
Can VLADA work with my estimating software?
VLADA is built around compatible tools, and what can be connected depends on each tool's API and access. Estimating and claims platforms vary widely; what is possible for your stack is established honestly during the mapping session.
Can the owner see cycle time and money in one place?
Yes. The owner command center shows revenue, vehicles in shop by stage, techs on shift, outstanding insurance receivables and deductibles, communications and alerts in one live view.
How long does implementation take?
Most builds launch within a few weeks, depending on how many systems and workflows are connected. Pricing starts at $199/month: one portal (Customer, Staff, or Owner Command Center) is a $999 one-time setup and $199/month, and the complete VLADA system with all three portals is a $2,500 setup and $699/month. Scope is confirmed at the mapping session before anything is built.
How can AI automate a PDR shop?
By taking the relay work off the office: instant replies to storm-season inquiries, authorization signed in a customer portal, automatic stage updates so customers stop calling, supplement and approval dates tracked with alerts when they stall, same-day invoicing, and an owner dashboard with an AI assistant that answers questions from live shop data.
Can AI track insurance supplements?
VLADA tracks each supplement's status, amount and dates on the claim record and alerts the owner when one has waited too long. Direct connections to insurer or estimating platforms depend on whether those systems provide access and are confirmed for your tools during the mapping session; VLADA does not assume them.
What software can connect customers, technicians and claims in a collision shop?
An AI Business Operating System such as VLADA, which puts the customer, the vehicle, the technician's work and the claim status on one record, with a customer portal, a staff portal and an owner dashboard reading the same data.